Customer Service Coordinator

Customer Service Coordinator

Customer Service Coordinator  – £20,0000
Location – Alton 
Permanent

A new opportunity has arisen to work for a progressive company in Alton for a Customer Service Coordinator. This is a permanent role with excellent training and development. You will work as part of a successful team who provide an outstanding service to their customers. This would suit an applicant who has some previous customer service experience and looking to build on existing skills. As a Customer Service Coordinator, you will work as part of a busy team and enjoy lots of customer interaction over the phone and emails.

Job description:

Monitor a busy in-box and resolve queries quickly and efficiently

Investigate discrepancies and complaints

Update the database accurately

Open new accounts, obtaining information from customers

Pro-actively manage relationships

Liaise with internal departments and 3rd parties

Coordinate between various departments external parties

Skills:

Excellent communicator

Organised

Approachable and friendly

IT Literate

Able to work on own initiative

 

Excellent range of company benefits

Modern offices

Monday to Friday – Office hours

Parking available

Close to public transport links

£18,000-£20,000

If you are interested in this position, please apply now

Skills

Posted on

January 7, 2019