Customer Service Administrator – £18,000
Location – Alton
Permanent
A new opportunity has arisen to work for a progressive company in Alton for a Customer Service Administrator. This is a permanent role with excellent training and development. You will work as part of a successful team who provide an outstanding service to their customers. This would suit an applicant who has some previous customer service experience and looking to build on existing skills. As a Customer Service Coordinator, you will work as part of a busy team and enjoy lots of customer interaction over the phone and emails.
Job description:
Monitor a busy in-box and resolve queries quickly and efficiently
Investigate discrepancies and complaints
Update the database accurately
Open new accounts, obtaining information from customers
Pro-actively manage relationships
Liaise with internal departments and 3rd parties
Coordinate between various departments external parties
Skills:
Excellent communicator
Organised
Approachable and friendly
IT Literate
Able to work on own initiative
Excellent range of company benefits
Modern offices
Monday to Friday – Office hours
Parking available
Close to public transport links
£18,000-£20,000
If you are interested in this position, please apply now