Sales Support Administrator– Salary Negotiable
Location – Alton, Hampshire
Permanent
Our ALTON based client recruit for a new permanent member for their busy, growing department. The role of a SALES SUPPORT ADMINISTRATOR requires a confident, IT literate candidate who enjoys working in a fast paced environment, able to work on own initiative as well as part of the team.
This is an interesting and varied role covering many aspects of sales; providing proactive and professional administration support to the sales team and handling customer service communications.
Key responsibilities will include:
Processing new client account applications, checking legal requirements and maintaining contact with the client until account activation
Creating and maintaining stock level reports and order forms for marketing distribution
Creating reports, compiling and manipulating data using Excel
Inputting and following up on event/ bulk orders
Customer data management, making sure the data on the system is accurate and in line with Due Diligence and GDPR requirements
Liaising with other departments to organise and distribute important information to customers
Raising problem log and spare part requests, communicating with retailers about the issues and liaising with other departments to quickly solve issues
Coordinating image and copy text requests
Assisting the Telesales Manager with ad hoc tasks as required
Skills and attributes required:
A proactive and flexible approach to work
A passion to learn and deliver fantastic customer service
Preferably you will have proven experience working in an admin role within a sales or customer service environment
IT Literate including Excel and SAP (Desirable)
Company benefits include:
An opportunity to learn and develop in a growing company working with fantastic people and product
Salary – Depending on experience
24 days holidays plus bank holidays
37.5 hours per week – Monday to Friday 9am-5.30pm
Pension
Life Assurance
Employee Assistance Programme
Discounted Products
Social Events
Free Parking
If you haven’t received a response to your application within 5 working days, please be advised that your application was not successful on this occasion. We endeavour to respond to all applicants, however due to high volumes of applications this is not always possible. Thank you for your interest.