Customer Service Administrator

Customer Service Administrator – £18,000
Location – Alton 

A new opportunity has arisen to work for a progressive company in Alton for a Customer Service Administrator. This is a permanent role with excellent training and development. You will work as part of a successful team who provide an outstanding service to their customers. This would suit an applicant who has some previous customer service experience and looking to build on existing skills. As a Customer Service Coordinator, you will work as part of a busy team and enjoy lots of customer interaction over the phone and emails.

Job description:

Monitor a busy in-box and resolve queries quickly and efficiently

Investigate discrepancies and complaints

Update the database accurately

Open new accounts, obtaining information from customers

Pro-actively manage relationships

Liaise with internal departments and 3rd parties

Coordinate between various departments external parties


Excellent communicator


Approachable and friendly

IT Literate

Able to work on own initiative

Excellent range of company benefits

Modern offices

Monday to Friday – Office hours

Parking available

Close to public transport links


If you are interested in this position, please apply now


Posted on

July 16, 2019